Shipping & Returns

Shipping Information

Fisherman's Central strives to provide quick and affordable shipping.

All orders placed before 1:30 PM Eastern Time will be picked, packed, and shipped the same business day.

All orders over $59, excluding rods, receive FREE Ground Shipping. See below for additional details and exceptions.

Please Note:

  • First-time customers may be asked to establish an order history before shipping to an alternate address.
  • Customers choosing overnight shipping may be contacted for verification and verbal approval.
  • UPS does not deliver to P.O. Boxes or APO addresses.

Free Ground Shipping Details

Free Ground Shipping is available on qualifying orders over $59, excluding rods.

  • Offer valid in the contiguous United States only.
  • Does not include Saturday delivery.
  • Offer is not retroactive to prior purchases.
  • Limited-time offer.
  • Rods and other oversized items may be excluded from free shipping.

Shipping Exceptions

Due to dimension and weight limits calculated by UPS, USPS, or FedEx, orders with an unusual amount of weight or unusually large dimensions may be subject to an additional freight or shipping charge.

If you think your order may incur an additional shipping charge, please call (888) 599-9811 or email Service@fishermanscentral.com before placing your order. We will confirm whether an additional freight charge is required and provide you with the shipping cost for your purchase.

Returns

If you are not fully satisfied with your order or there is an issue with your order, please contact us at Service@fishermanscentral.com or call us toll-free at (888) 599-9811 during our business hours within 30 days of the shipment date for details on how to receive a refund.

Exchanges may also be made within 30 days of the shipment date. Additional shipping charges may apply to exchanges.

Returns & Shipping Refunds

If you receive an item that was mislabeled, incorrectly described, or shipped incorrectly due to an error on our part, please contact us. We will provide a return solution and refund the original shipping cost.

If you are returning an item because you changed your mind, ordered the wrong item/size/color, no longer want the item, or for another reason not caused by an error on our part, the original shipping cost is non-refundable. Return shipping costs may also apply.

In short:

  • Our mistake? We’ll make it right and refund your original shipping.
  • Changed your mind? The original shipping cost is not refundable.

Return Exceptions

The following items are not eligible for return or exchange:

(a) Items that have been used or opened and cannot be resold as new.

(b) Special-order items cannot be returned or exchanged.

(c) Laundered (washed) garments cannot be returned or exchanged.

(d) Rods and combos must be unused and have all tags still attached to be eligible for return.

(e) Electronic devices, including flashers, cameras, and fish finders, cannot be returned once opened. If an electronic device is defective or damaged, it must be returned to the manufacturer for warranty repair or replacement.

Contact Us

For questions regarding returns, exchanges, or shipping, please contact us at:

Fisherman's Central
5461 Manchester Road
New Franklin, Ohio 44319

Email: Service@fishermanscentral.com
Toll Free: (888) 599-9811
Local: (330) 644-5346

Note: UPS does not deliver to P.O. boxes or APO's.

Free Ground Shipping Details

  • Free Ground shipping on orders over $59, excluding rods.
  • Offer valid in the contiguous U.S. Only.
  • Does not include Saturday delivery.
  • Offer not retroactive on prior purchases.
  • Limited time offer

Exceptions

Due to dimension and weight limits calculated by UPS, USPS or FedEx, orders made with an unusual amount of weight or large dimensions may be subject to a freight charge. Please call 1-(888) 599-9811 or e-mail service@fishermanscentral.com if you think you may be placing an order that could incur a shipping charge. We will confirm if your order does need a freight charge and can supply you with a shipping cost for your purchase at that time.

Return Information

If you are not fully satisfied with your order or something is wrong with it, please contact us at Service@fishermanscentral.com or call us toll free at (888) 599-9811 during our business hours within 30 days of its shipment date for details on how to get a refund. Exchanges can also be made within 30 days of the shipment date, additional shipping charges may be applied.

Exceptions

(a) Items that have been used or opened and cannot be resold as new; (b) items that are special ordered cannot be returned or exchanged; (c) laundered (washed) garments cannot be returned or exchanged; (d) only unused Rods & Combos with tags still attached can be returned; (e) electronic devices, including flashers, cameras, and fish finders, once opened, cannot be returned and if defective or damaged must be returned to the manufacturer for warranty repair or replacement.

Please contact us at Service@fishermanscentral.com or call us toll free at (888) 599-9811:

Returns will be addressed to:

Fisherman’s Central
5461 Manchester Road
New Franklin, Ohio 44319